Fees & medical aid
Please contact the practice before your visit to confirm fees and how your medical aid will cover your consultation.
Call (011) 883 3882Before your visit.
Practical information to make your visit as easy as possible.
Opening hours
When we’re open.
| Monday – Friday | 09:00 – 17:00 |
|---|---|
| Saturday | 09:00 – 13:00 |
| Sunday & public holidays | Closed |
Public holiday hours may differ — please call ahead. House calls and after-hours assistance by arrangement on 082 586 9588.
Your first visit
What to bring.
- ID document or passport
- Medical aid card, if you have one
- A list of your current medication and allergies
- Recent test results or letters from other doctors
- Vaccination record (for travel consultations)
- For children: the child’s Road-to-Health booklet
Please arrive 10 minutes early on your first visit so we can complete your registration.
Changing or cancelling
If you can’t make your appointment, please let us know as early as possible so the time can be offered to another patient.
WhatsApp the practiceFrequently asked questions
Questions, answered.
Do I need an appointment?
Booking ahead is the best way to be seen without a wait. Urgent, non-life-threatening problems are seen during opening hours — please phone (011) 883 3882 ahead where you can so the team can prepare for you.
What are your opening hours?
Monday to Friday 09:00–17:00 and Saturday 09:00–13:00. We are closed on Sundays and public holidays. House calls and after-hours assistance can be arranged on 082 586 9588.
Do you accept medical aid?
Please contact the practice before your visit to confirm our fees and how your medical aid will cover your consultation. Bring your medical aid card to every visit.
What should I bring to my first visit?
Your ID or passport, your medical aid card (if you have one), a list of the medication you take, any recent test results or letters from other doctors, and your vaccination record if your visit is travel-related.
Do you do house calls?
Yes, by arrangement. Call or WhatsApp 082 586 9588 to discuss a home visit.
Is an online appointment request a confirmed booking?
No. The online form sends a request to the practice. Your appointment is confirmed only once the practice contacts you.
What should I do in an emergency?
For a life-threatening emergency, call 112 from a mobile phone or 10177 for an ambulance, or go to your nearest hospital emergency unit. This website, the form, email and WhatsApp are not monitored as emergency services.
How is my personal information protected?
We process your personal and health information in line with the Protection of Personal Information Act (POPIA) and our professional duty of confidentiality. See our privacy notice for details.
Policies
Your information & rights.
How we handle your personal information and the legal terms of this website.
Privacy notice (POPIA)
What we collect, why, who we share it with, how long we keep it and your rights.
Read the privacy noticeTerms, disclaimer & PAIA
Website terms of use, medical disclaimer, practice details and how to request access to records.
Read terms & legalLet’s make time for your health.
Request an appointment online, call the practice, or send us a WhatsApp. We’ll confirm a time that suits you.